FAQs

There are some common questions that may be your question is.

GENERAL RULES

Do you allow smoking?

Smoking is free just in open areas, but it is forbidden in rooms.

Are pets allowed?

You can keep pets just in open spaces, keeping them inside is not allowed

Do you allow bringing food from outside?

Yes, you can eat your outdoor food at the dining table

Is cooking possible?

Yes, you can use the kitchen for free.

Is my ID/passport required at check in?

Yes, a valid ID or passport is required at check-in.

What is your cancellation policy?

Pavahostel is free cancellation. There is no need for paying a deposit if your booking is made from outside Iran. You can modify or cancel your reservation free of charge at least 48 hours before your arrival.

What is check in/check out time?

Check-in: 15:00, and check-out: before 14:00.

Payment & Reservation

How to pay?

Although other ways of payment is possible, but cash is the easiest way in Iran.

Which currency do we accept in our structure ?

Euro, US Dollar, Swiss Franc, & Iran Rial are acceptable, but you should know that rate of currencies in Iran is different from what government have announced. The currency of exchange shop is the true rate.

Do you need deposit for confirm my reservation?

No, as we are a free-cancellation hostel, there is no need for deposit.

How can I reserve a room and know about the availability and rates?

You can contact us by email or phone or type your requested dates on our web page and we will get back to you by email.

Services

Do you have parking lot?

Parking is in open space, & since it is limited you should announce us in your reservation request. It is free for bikes, & motorcycles, but it cost 7 Euros for cars. Also you can park your car in nearby streets, & alleys.

Is there an access for the handicapped?

As we have stairs, but no elevators, it is not comfortable for handicapped.

How can I give my clothes for laundry service ?

Depends on you we can prepare your clothes in the house, or give them to the laundry shop, or give you the address of a nearest laundry shop.

Do you have Wi-Fi?

Yes Wi-Fi is free in pavahostel.

Is there a computer onsite e.g. to check my emails?

Yes, you can ask the reception. There is desktop computer at the reception.

Is there any locked closet in dormitory?

Yes we have closet in dormitory.

Rooms

Does rooms include private bathroom?

Just our suite has private bath room, but others have shared bathroom.

Can we use kitchen?

Of course, suite has private kitchen, & in other rooms you can use the shared kit.

What kind of rooms do you have?

There is a suite in basement, & in the first ground we have dormitory, family room, twin bed room, & double bed room.

Directions

How far is Pavahostel to attractions?

Distance(km) to attractions based on google maps is 2.2 to Khajou bridge, 2.9 to Naghsh-e-Jahan square,3.2 to Chehel sotoon palace, 3.9 to Hasht behesht palace, 3.3 to Masjed jame, and 3.5 to Siose pol bridge.

What are the distances from suburban transportation?

This is 9.4 km to Kaveh bus station if you come from Tehran, 11 km to Sofe bus station if you come from Shiraz, 25 km from the air port, & 18 km from train station.

D you have a pick up service? What is the rate?

Yes, if you inform us, we can send you a car. This is a bout 1 euro from bus station, 2 euros from train station, & 4 euros from air port.

How to get to Pavahostel?

You can find us on Google maps and get the direction, by searching Pavahostel. The address is in contact page. By public transportation is so easy to find Bozorgmehr street

How can I reach IKA airport, from Isfahan?

You can get a direct bus to IKA, or take a taxi. For both our reception helps you.

Meals

Is breakfast included in the room rate?

No, it costs 1.5 euros.

What type of breakfast do you offer?

Typical Iranian breakfast including bread, cheese, marmalade, butter, honey, fruit and juice, egg (boiled, omelets, fried) with tea or coffeemix. Some days Iranian breakfast such as Ash is possible.

Tours

Can I reserve a tour? Which tours do you offer?

While I am a tour guide, & have more experiences in this field, also we have a tour company(circle safari), recommend you some tours. Of Course based on your interests we are ready to operate what you want.

How should I find a tour guide in a special language? What is the rate?

Just inform us, & we will find you someone. About the fee, English tour guide is cheaper than other languages, & depends on the season is different.

Can I reserve a taxi to/from Isfahan attractions, IKA airport, or other cities?

Yes, we can prepare a taxi to or from every place in Iran.

Other

Where can I leave my comments?

We are proud of reading your comments on review part, our email, or any social networks, such as Instagram, Facebook, etc.

What should I do if I left a something?

If we find that in the area, we will hold it on, or post it on your charge.

How can collaborate with you?

We would be so glad to work with different people, companies, or agencies, just get in touch by mail,phone, etc.

CONTACT

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